Terms and Conditions

1. About CMB Handyman Services

CMB Handyman Services provides handyman and home-improvement services in Saskatoon, Saskatchewan, and surrounding communities.

Services may include:

• Kitchen and bathroom renovations;
• General household repairs;
• Interior and exterior improvements;
• Fixture and light-fixture installation;
• Carpentry, trim, shelving, and hardware installation;
• Drywall and finishing work;
• Door, cabinet, flooring, and wall repairs;
• Outdoor repairs and improvements;
• Property maintenance;
• Assembly and installation work; and
• Other handyman or contracting services agreed to in writing.

The availability of any service depends on the nature of the work, property conditions, location, scheduling, materials, licensing requirements, and whether the requested work falls within our capabilities.

2. Website Use

The information on our website is provided for general information about CMB Handyman Services and the services we may offer.

You agree not to:

• Use the website for unlawful, fraudulent, or abusive purposes;
• Submit false or misleading information;
• Attempt to interfere with the website, forms, communication systems, or security features;
• Introduce malware, harmful code, or unauthorized automated traffic;
• Copy or misuse website content, branding, photographs, or materials;
• Impersonate another person; or
• Submit another person’s contact information without authorization.

We may restrict or block website access where misuse, fraud, abuse, or a security concern is suspected.

3. Quote Requests Do Not Create a Contract

Submitting a website form, sending a message, requesting a quote, calling CMB Handyman Services, or receiving an automated response does not create a binding service contract.

A project becomes approved only when: CMB Handyman Services provides a written quote, estimate, work order, or service agreement; The customer accepts it in the required manner; and Any required deposit or other starting requirement has been completed.

We may decline a quote request or service request at our discretion where the work is outside our service area, abilities, availability, insurance coverage, licensing, safety requirements, or normal business operations.

4. Project Agreements

The specific details of each project will be set out in a written quote, estimate, work order, change order, invoice, or service agreement.

The project agreement may include: The work to be completed; Materials to be supplied; Excluded work; Estimated or fixed pricing; Taxes; Deposits and payment dates; Expected start and completion dates; Customer responsibilities; Permit responsibilities; Warranty information; Cancellation terms; and Any project-specific conditions.

Where a written project agreement conflicts with these website Terms and Conditions, the project agreement will control for that particular job.

Verbal discussions do not change an approved project agreement unless the change is confirmed by CMB Handyman Services in writing.

5. Quotes and Estimates

A quote or estimate is based on the information and property conditions known at the time it is prepared.

Customers must provide accurate information about: The requested work; Property conditions; Measurements; Existing damage; Previous repairs; Electrical, plumbing, structural, or moisture issues; Known hazardous materials; Access limitations; and Any other condition that could affect the work.

An estimate is an approximation and may change if the actual labour, materials, conditions, or project requirements differ from what was originally expected.

A fixed quote applies only to the work specifically described in the quote. Additional work, changed instructions, hidden damage, code issues, material changes, or unexpected conditions may result in additional charges.

Quotes remain valid for the period stated in the quote. Material pricing and availability may change after that period.

6. Deposits and Payments

Deposits, progress payments, and final-payment requirements will be stated in the written quote or project agreement.

Unless otherwise agreed in writing: Payments must be made according to the approved payment schedule; The final balance is due when the agreed work is substantially completed; Additional approved work may be added to the final invoice; Applicable taxes will be added where required; Materials may not be ordered until the required deposit is received; and Work may be delayed or suspended if a required payment is not made.

CMB Handyman Services may charge reasonable late-payment, collection, or returned-payment costs only where disclosed in the project agreement and permitted by law.

The customer is responsible for reviewing invoices and promptly reporting any suspected billing error.

7. Changes and Additional Work

Customers must not request significant additions or changes from workers at the property without first receiving approval from CMB Handyman Services.

Changes may affect: Price; Material requirements; Scheduling; Completion dates; Permit requirements; and Previously completed work.

Additional work should be documented through a written change order, updated quote, email, text confirmation, or other written approval before the additional work begins.

If an unexpected condition creates a safety concern or makes the original work impractical, we may stop work until the customer approves the necessary changes.

8. Scheduling and Delays

Start dates and completion dates are estimates unless CMB Handyman Services expressly guarantees a date in writing.

Scheduling may be affected by: Weather; Material availability; Supplier delays; Subcontractor availability; Permit or inspection delays; Hidden property conditions; Customer-requested changes; Illness or emergency; Unsafe working conditions; Utility interruptions; or Other circumstances reasonably outside our control.

We will make reasonable efforts to communicate significant scheduling changes.

CMB Handyman Services is not responsible for reasonable delays caused by circumstances outside our control.

9. Customer Responsibilities

The customer agrees to:

• Provide accurate project and contact information;
• Confirm that they own the property or are authorized to approve the work;
• Provide safe and reasonable access to the work area;
• Ensure an authorized adult is available when reasonably required;
• Remove fragile, valuable, or personal belongings from the work area;
• Secure pets and keep children away from active work areas;
• Provide access to electricity, water, washroom facilities, or other utilities where agreed;
• Disclose known hazards, damage, leaks, mould, asbestos, lead, pests, structural concerns, and electrical or plumbing issues;
• Identify known private utility lines, sprinkler systems, underground wiring, security systems, or hidden installations;
• Obtain condominium, landlord, property-manager, or other required approvals unless otherwise agreed; and
• Avoid interfering with or directing workers in a manner that creates a safety or quality concern.

Additional time or costs caused by unavailable access, undisclosed conditions, unprepared work areas, or incorrect customer information may be charged to the customer where reasonable and disclosed.

10. Property Access and Site Safety

CMB Handyman Services may refuse to begin or continue work where the property presents an unreasonable health or safety concern.

Examples include: Aggressive animals; Unsafe electrical conditions; Structural instability; Hazardous materials; Excessive clutter; Unsanitary conditions; Threatening or abusive behaviour; Illegal activity; Unsafe weather conditions; or Interference with tools or work areas.

The customer must not enter restricted work areas or use tools, ladders, equipment, incomplete fixtures, or unfinished construction without permission.

We may suspend work until an unsafe condition is corrected.

11. Hidden and Unexpected Conditions

Renovation and repair work may reveal conditions that could not reasonably be identified before work began.

These may include: Water damage; Rot; Mould; Pest damage; Improper previous repairs; Outdated or unsafe wiring; Plumbing leaks; Structural movement; Missing supports; Code deficiencies; Asbestos-containing materials; Lead-based materials; or Other concealed damage.

Work required to investigate or correct these conditions is not included unless specifically stated in the original quote.

CMB Handyman Services will notify the customer where reasonably possible before completing additional chargeable work. Work may be paused until the customer approves a revised scope and price.

12. Hazardous Materials

Unless specifically agreed in writing, CMB Handyman Services does not inspect for, test, remove, or remediate asbestos, mould, lead, biological contamination, or other hazardous substances.

If suspected hazardous material is discovered, we may stop work and require the customer to arrange professional testing or remediation.

The customer is responsible for costs and delays resulting from hazardous materials that were not disclosed before work began, except where applicable law provides otherwise.

13. Materials

Materials may differ slightly in colour, grain, texture, pattern, shade, or appearance from samples, photographs, online images, or existing materials.

Exact matches cannot always be guaranteed, especially when matching older paint, flooring, tile, wood, hardware, cabinets, fixtures, or discontinued products.

If a selected material becomes unavailable, CMB Handyman Services will discuss reasonable alternatives with the customer before making a significant substitution.

Unused special-order or custom materials may not be returnable.

14. Customer-Supplied Materials

CMB Handyman Services may agree to install customer-supplied products or materials.

The customer is responsible for confirming that those items are: Correctly sized; Complete; Undamaged; Suitable for the intended use; Compatible with the property; and Available when required.

We are not responsible for manufacturing defects, missing components, poor product quality, incorrect measurements supplied by the customer, or failures caused by customer-supplied products.

Additional labour caused by defective, incomplete, incompatible, or incorrect customer-supplied materials may result in additional charges.

Any manufacturer warranty remains between the customer and the manufacturer or retailer unless otherwise agreed.

15. Permits, Inspections, and Code Requirements

Responsibility for permits, inspections, engineering, drawings, or third-party approvals will be identified in the project agreement where they may be required.

CMB Handyman Services will not knowingly perform work that violates applicable building, electrical, plumbing, fire, safety, or municipal requirements.

If an authority requires additional work or changes that were not included in the original quote, the project price and schedule may be adjusted.

The customer must disclose any known unpermitted work or previous code violations that could affect the project.

16. Subcontractors and Suppliers

CMB Handyman Services may use subcontractors, independent tradespeople, suppliers, delivery providers, or other professionals where reasonably necessary.

Relevant customer and project information may be shared with those parties only as needed to quote, schedule, supply, or complete the work, in accordance with our Privacy Policy.

17. Existing Property and Incidental Damage

CMB Handyman Services will take reasonable care while working at the property.

However, construction, renovation, installation, and repair work may involve dust, vibration, noise, temporary interruptions, minor surface disturbance, or the removal of existing materials.

We are not responsible for: Pre-existing damage; Hidden defects; Weak, deteriorated, or improperly installed materials; Damage caused by undisclosed plumbing, electrical, utility, or structural conditions; Damage caused by customer interference; Failure of customer-supplied products; or Damage that could not reasonably have been avoided while completing authorized work.

Nothing in these Terms excludes responsibility that cannot legally be excluded.

18. Cleanup and Disposal

The project agreement will determine whether cleanup, debris removal, disposal fees, or material transportation are included.

Unless otherwise stated, CMB Handyman Services will perform reasonable cleanup related to its work but is not responsible for full-house cleaning or removal of unrelated customer waste.

Hazardous-material disposal, unusually heavy materials, appliances, furniture, or pre-existing debris may involve additional charges.

19. Cancellations and Rescheduling

Customers should provide as much notice as reasonably possible when cancelling or rescheduling an appointment.

Cancellations may result in charges for: Special-order or non-returnable materials; Materials already purchased; Delivery or restocking fees; Permit or subcontractor costs; Work already performed; or Other costs specifically disclosed in the project agreement.

Any deposit refund will depend on the approved agreement, work already completed, materials purchased, committed third-party costs, and applicable law.

Nothing in these Terms removes any cancellation or refund right that a customer has under mandatory Saskatchewan consumer-protection or direct-sales laws.

20. Suspension or Termination of Work

CMB Handyman Services may suspend or terminate work where: Required payments are not made; Safe access is not provided; The customer requests unlawful or unsafe work; The customer materially changes the work without approving revised costs; The customer, occupant, or visitor threatens, abuses, or harasses workers; Hazardous or concealed conditions prevent the work from continuing; Required approvals cannot be obtained; or Continuing the project would be unsafe, unlawful, or outside the agreed scope.

The customer remains responsible for properly completed work, ordered materials, and reasonable committed costs up to the date work is suspended or terminated, subject to applicable law.

21. Workmanship and Warranties

Any specific workmanship warranty will be stated in the written quote, invoice, or project agreement.

A workmanship warranty does not cover: Normal wear and tear; Customer misuse or neglect; Damage caused by another contractor or person; Alterations made after our work; Water infiltration or building movement unrelated to our work; Manufacturer defects; Customer-supplied materials; Failure to maintain the property or product; Damage caused by weather, pests, accidents, or events outside our control; or Pre-existing or concealed conditions.

Customers must report a suspected workmanship issue within a reasonable period and allow CMB Handyman Services a reasonable opportunity to inspect and, where appropriate, correct the issue.

Manufacturer warranties are governed by the manufacturer’s own terms.

Nothing in these Terms limits any warranty or consumer right that cannot legally be waived.

22. Photographs and Project Documentation

CMB Handyman Services may take reasonable photographs or videos to: Prepare quotes; Document existing conditions; Record project progress; Confirm completed work; Communicate with suppliers or subcontractors; Address warranty or insurance matters; or Resolve a dispute.

Identifiable project photographs will not be used for public advertising, social media, or portfolio purposes without appropriate permission.

Our handling of personal information is further explained in the CMB Handyman Services Privacy Policy.

23. Automated Text Messages and Emails

CMB Handyman Services may use automated systems to respond to: Quote-form submissions; Missed calls; Website inquiries; Appointment requests; Scheduling changes; Quote follow-ups; Project updates; Invoice reminders; Warranty inquiries; and Review requests.

By submitting a quote request or contacting us, you authorize CMB Handyman Services to respond using the contact information you provide regarding that inquiry or requested service.

Where required, promotional or marketing messages will only be sent with valid consent or another lawful basis.

Message frequency varies. Message and data rates charged by your service provider may apply. Mobile carriers and email providers are not responsible for delayed or undelivered messages.

Consent to promotional messages is not required to request a quote or purchase services.

24. Opting Out of Electronic Messages

You may withdraw consent to optional promotional communications at any time.

To stop text messages, reply: STOP

For text-message assistance, reply: HELP

To stop marketing emails, use the unsubscribe link in the email or contact us directly.

Opting out of promotional communications does not prevent CMB Handyman Services from contacting you where reasonably necessary regarding: A quote you requested; An appointment; An active project; A payment or invoice; A warranty request; A safety concern; or Another service-related matter.

Unsubscribe requests will be processed in accordance with applicable Canadian law.

25. Electronic Communications

You agree that quotes, invoices, appointment details, project updates, approvals, change orders, and other records may be delivered electronically.

You are responsible for providing an accurate email address and phone number and for notifying us when that information changes.

You should review electronic communications promptly and notify us if information appears incorrect.

26. Reviews and Feedback

Customers may voluntarily provide feedback or reviews.

CMB Handyman Services may send a reasonable request for feedback following a quote, appointment, or completed service.

Public reviews submitted to third-party platforms are governed by the platform’s own terms and privacy practices.

We will not intentionally publish a private customer message as a testimonial without appropriate permission.

27. Privacy

Personal information is handled according to the CMB Handyman Services Privacy Policy.

By providing information through our website, forms, phone system, email, text messaging, or in-person communications, you acknowledge that the information may be used to respond to your request, prepare a quote, schedule work, provide services, process payments, and operate our business.

28. Third-Party Websites and Services

Our website or messages may link to third-party platforms such as: Payment processors; Scheduling services; Review websites; Maps; Social-media platforms; Suppliers; or Other external services.

CMB Handyman Services does not control those third-party platforms and is not responsible for their availability, content, security, terms, or privacy practices.

29. Website Content and Intellectual Property

The CMB Handyman Services name, logo, website design, written content, graphics, project photographs, and other original materials are owned by or licensed to CMB Handyman Services.

They may not be copied, reproduced, modified, distributed, or used commercially without permission.

Customers may save or print website information for personal use when considering or managing CMB Handyman Services work.

30. Website Availability and Accuracy

We make reasonable efforts to keep website information accurate and available, but we do not guarantee that: Every service is always available; Website information is error-free; The website will operate without interruption; All photographs represent an exact project result; or Online content reflects current pricing or scheduling.

Website information does not replace an on-site assessment or written project agreement.

31. Limitation of Responsibility

To the extent permitted by law, CMB Handyman Services is not responsible for indirect or consequential losses caused by: Delays outside our reasonable control; Incorrect or incomplete customer information; Undisclosed property conditions; Customer-supplied materials; Third-party products or services; Customer interference; Failure to follow maintenance or care instructions; or Website, email, telephone, or messaging interruptions.

Nothing in these Terms excludes liability or customer rights that cannot be excluded under applicable law.

32. Disputes

Customers should contact CMB Handyman Services promptly if they have a concern about a quote, invoice, communication, or completed work.

Both parties agree to make reasonable efforts to discuss and resolve concerns directly before starting formal legal proceedings.

These Terms are governed by the laws of Saskatchewan and the applicable laws of Canada. Any legal proceeding relating to these Terms or services provided in Saskatchewan will be handled by a court with jurisdiction in Saskatchewan, unless applicable law requires otherwise.

33. Severability

If any portion of these Terms is found to be invalid or unenforceable, the remaining portions will continue to apply.

The invalid portion will be limited or interpreted only as much as necessary to make it legally enforceable where possible.

34. No Waiver

If CMB Handyman Services does not immediately enforce a provision of these Terms, that does not mean the provision has been waived.

A waiver must be clearly confirmed in writing.

35. Changes to These Terms

CMB Handyman Services may update these Terms when our website, services, pricing methods, communication systems, or legal obligations change.

The updated version will be posted on our website with a revised “Last Updated” date.

Changes will not retroactively alter an existing signed project agreement unless both parties agree or applicable law requires otherwise.

36. Contact Information

Questions about these Terms and Conditions may be directed to: